Question 1

How does Autoza work?

Accepted Answer

Autoza is a marketplace connecting vehicle buyers and sellers in Spain. Sellers list their vehicles for free, and buyers can search, compare, and contact sellers directly. We don't charge any commissions on sales.

Question 2

Is it safe to buy a car on Autoza?

Accepted Answer

Yes, Autoza has a Trust Score system that evaluates all sellers. We verify identity, phone, and email. Suspicious listings go through a review process before being published. We always recommend inspecting the vehicle before purchase.

Question 3

How much does it cost to post a listing?

Accepted Answer

Posting listings on Autoza is completely free for private sellers. Dealers have plans starting from €0 for basic listings, and can subscribe to Premium and Enterprise plans for additional features like featured placement and bulk management tools.

Question 4

What is Trust Score?

Accepted Answer

Trust Score is a 0-100 rating system indicating seller reliability. It's based on identity verification, phone, email, sales history, and reviews. Sellers with high Trust Score (70+) are more trustworthy and their listings get better visibility.

Question 5

Can I sell motorcycles and vans besides cars?

Accepted Answer

Yes, on Autoza you can buy and sell all types of vehicles: cars, motorcycles, vans, motorhomes, caravans, and trucks. The platform is designed to adapt to any vehicle type with specific fields for each category.

Question 6

How do I contact a seller?

Accepted Answer

Once you find a vehicle you're interested in, you can contact the seller directly through our internal messaging system. You need to create a free account to send messages. You can also see the seller's phone number if they've published it.

Question 7

What documents do I need to buy a used car in Spain?

Accepted Answer

To buy a used car you need: vehicle registration card, circulation permit, DGT report, signed sales contract, proof of payment of Property Transfer Tax, and your ID/NIE. Make sure the vehicle has no liens or pending fines.

Question 8

Can I finance a vehicle purchase?

Accepted Answer

While Autoza doesn't offer financing directly, many dealers on our platform do offer financing options. You can filter by dealers offering this service or ask the seller directly. You can also check with your bank about vehicle loans.

Question 9

What is the environmental badge and how does it affect Spanish cities?

Accepted Answer

The environmental badge (ECO, C, B, 0 label) classifies vehicles by emissions. In cities like Madrid and Barcelona, Low Emission Zones (LEZ) restrict circulation based on the badge. Vehicles without a label or with a B label may have restrictions. On Autoza you can filter by badge type.

Question 10

How can I verify a vehicle's history before buying?

Accepted Answer

We recommend requesting the DGT report from the seller, which includes ITV history, liens, fines, and mileage. You can also use services like Carfax for complete history. On Autoza, listings show if the seller has verified identity, which increases trust.

Can't find what you're looking for?